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"excellent care"

About: William Harvey Hospital (Ashford)

My son had to have 3 adult teeth taken out he was very nervous but the staff were amazing and all made him and myself feel very comfortable and reassured when my younger two children came to see how there brother was they were offered jelly and ice cream and played in the play area my youngest child said mummy I like the hospital can we go there again which says it all to most children hospitals are scarey but our experience has changed my children's minds and due to the friendly staff my children will happily go to the hospital If they need to so a very big thank you to all the staff at the channel day care centre xx

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Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 7 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust
Submitted on 02/05/2016 at 16:30
Published on Care Opinion on 03/05/2016 at 12:25


picture of Sally Smith

Dear Kirsty,

Thank you so much for taking the trouble to write to us. I am so pleased all went well for your son and also for you as his mother. He sounds lovely.

I do hope he is recovering well,

Best wishes to you all,

Sally

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