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It felt like the staff were a family

Posted By Jrtutu

"It felt like the staff were a family"

About: University Hospital Wishaw

(as the patient),

Today I visited ward 13, WGH. I was extremely nervous, scarred and from the minute I walked in it felt like the staff were a family and I was made to feel at ease and comfortable under the circumstances. The staff were very informative and answered all my questions whilst making me feel as ease. I could not fault the staff at all and would like to thank them all.

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Responses

Response from Maureen Dobbin, Service Manager Maternity & Neonates, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Maureen Dobbin
Service Manager Maternity & Neonates, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 29/04/2016 at 09:47
Published on Care Opinion at 10:01

picture of Maureen Dobbin

Dear Jrtutu,

Many thanks for taking the time to post your comments. I am delighted to hear that you had such a positive experience and that the staff helped you to feel at ease and kept you well informed. I will share your comments with the staff as I am sure they too will be dleighted to receive such positive feedback.

Again,

Many Thanks

Best Wishes

Maureen

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