"I was treated in a professional and timely manner"

About: Falkirk Community Hospital NHS Forth Valley

(as the patient),

Received Nail Surgery from the Forth Valley Podiatry Services.

I was treated in a professional and timely manner and each member of the team took time to explain details and process in each of the appointments.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Big Toe

Thank you for taking the time to leave feedback about your recent experience. I have shared your posting with the staff who really appreciated your kinds words.

It’s great to hear that the staff looked after you so well and took the time to explain everything to you.

I hope that your toe is healing well and you are getting about without too much trouble.

Best wishes

Pauline Marland

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