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Excellent and timely care

Story from nhs.uk

"Excellent and timely care"

About: Darlington Memorial Hospital

I was taken by ambulance to DMH on 25 April 2016 after I collapsed at work and sustained a cut to the back of my head. Ambulance service was quick and kind and reassuring. Once at DMH I was booked in quickly and seen even though it was very busy.

The care I received was excellent and kind and thoughtfully delivered. Thank you to all staff.

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 28/04/2016 at 10:50
Published on nhs.uk on 29/04/2016 at 02:32

Dear Hilary

Thank you for providing feedback on your recent experience of the A&E service at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received from all the staff you encountererd.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and the Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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