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"She slept better knowing he was in good hands"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Vascular surgery

(as a staff member posting for a carer/relative),

Patients wife stated ‘’amazing’’ and cried down the phone to me when I told her we were getting her husband admitted to QMC for vascular review. Said she was so happy and relieved and it was all down to the nurse Nikki that her husband was finally going to be ‘’sorted out’’. Said she slept better the previous night knowing he was in good hands and was being taken care of.

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Responses

Response from Nottingham University Hospitals NHS Trust 7 years ago
Nottingham University Hospitals NHS Trust
Submitted on 28/04/2016 at 12:22
Published on Care Opinion at 14:22


Thank you for taking the time to write and share this experience on behalf of the patient’s carer/relative. I’m so glad to hear that Nikki was able to make such a positive difference to the experience of this patient and his wife. I’ve shared this with the vascular surgery team.

Best wishes,

Rekhaben Patel

Matron, Surgery (Vascular, HPB and Colorectal)

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