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I really just want to express my thanks to everyone

Posted By Stewartonian

"I really just want to express my thanks to everyone"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

My attendance at Maxillofacial Department

I really just want to express my thanks to everyone for the superb treatment I received when I attended on Monday. In particular my thanks (and apologies) to the Doctor who treated me - my last anti-tetanus injection had in fact been in 2004! ! He was right: I was wrong! I have now had an injection at my local surgery.

Kindest Wishes,

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/05/2016 at 17:45
Published on Care Opinion on 17/05/2016 at 10:27

picture of Eunice Goodwin

Dear Stewartonian,

I am glad you got good care and attention and thank you for letting us know. I will pass your thanks and apology to the team, I am glad you got good care and attention. I hope it wasn't a male doctor, we can't have a man being right!! I jest of course.

Best wishes,

Eunice

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