"I have someone to fall back on"

About: Bromley Healthcare / Bladder and bowel management (continence)

(as the patient),

I have been coming to the Addington Road Bowel Clinic for a number of years. I have been cathaterising for over 20 years now and I don’t know how I would manage without this service. I have had so much support from Rachel. It is so helpful to know that I have someone to talk to about my problem.

A year ago I went through a tough time when I had 5 months of continuous UTIs and couldn’t get off antibiotics. I had to change the cathaterisation process with Rachel. Now I am off antibiotics and I feel very strongly that I couldn’t have managed to get better without her. I have so much appreciation for what they have done for me and my family.

I have made peace with the fact that this is going to be an ongoing condition but I find it so helpful to know that when in crisis, I have someone to fall back on

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Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare

picture of Amanda Mayo

Thank you for your posting. I will ensure Rachel sees this.

I am so pleased that she has provided you with such great support that you are living with catheterisation rather than allowing it to take over your life!

Thank you again

Kind regards


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