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Prompt and excellent service

Story from nhs.uk

"Prompt and excellent service"

About: Alnwick Infirmary

I saw my GP at Infirmary Drive on a Wednesday regarding having an aortic ultrasound - I was given an appointment for the following Tuesday ( 6 days). I was seen at Alnwick Infirmary promptly and on time and was treated with respect and courtesy. The NHS at its very best - thank you

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Responses

Response from Alnwick Infirmary 7 years ago
Alnwick Infirmary

Submitted on 28/04/2016 at 16:58
Published on nhs.uk on 29/04/2016 at 02:31

Dear Sir/Madam,

Thank you for your lovely review – it was great to read. I found it reassuring to know everything went smoothly and you received prompt and professional care, exactly what we’d want you to find in all our hospitals. Like me, the team in Alnwick will be delighted to read your review, I will make sure they all have the chance to see it.

All the best,

Annie

Annie Laverty – Director of Patient Experience

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