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A&E visit and follow up

Story from nhs.uk

"A&E visit and follow up"

About: Basildon University Hospital

I attended A&E with my husband who'd had an accident in the garden and suffered a head injury and wounds to his hand and concerns he had broken his hand.

During the 4 hours we were there he was assessed and sent for x-rays and a CT scan of his head.

He was cleaned up, bandaged up and given antibiotics and a tetanus injection and received excellent care from the nurse practitioner throughout his visit.

During the following week he had to attend the dressing clinic in A&E on several occasions and all of the staff who redressed his hand were friendly, caring and efficient.

We were so impressed with the care he received and can't thank the staff enough.

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Responses

Response from Basildon University Hospital 7 years ago
Basildon University Hospital

Submitted on 05/05/2016 at 10:20
Published on nhs.uk on 06/05/2016 at 02:31

Thank you for posting your comments following your husband's recent attendance at Basildon Hospital.

We are pleased to hear that his A&E attendance and his follow up treatment were positive experiences.

Our staff do a difficult job with skill and professionalism and it is always pleasing to hear from relatives expressing their appreciation for the care given to their loved ones.

Your comments have been forwarded to the department's senior team to share your kind words with all the staff.

We hope that your husband is recovering well following his accident.

Many thanks again for your feedback.

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