"Wrong operation"

About: Queen's Medical Centre

I was supposed to be assed for a Middle Ear Implants but was assed for a BAHA instead. When I realised the mistake(I thought BAHA was a medical term for this op as they are very similar) Stupid me! I was then told by a member of staff at Rope Walk that Middle Ear Implants were not available to NHS patients and would be of no use to me as I have ear infections. Ear infections is one of the reasons Middle Ear Implants can help. I keep trying to contact EENT to speak to someone regarding this as I have been put forward for the BAHA.

If Middle Ear Implants are only available to private patience surely we should be made aware of this at the time.

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch. I am sorry you have had difficulty getting in touch with the service.

If you would like to contact me directly so that I can look into this further, you can do so via Keith.Knox@nuh.nhs.uk or call me on: 0115 924 9924 ext 64127 I will help ensure your questions are answered.


Kind regards,
Keith Knox
Matron, Head & Neck