This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Wonderful Care in Endoscopy unit

Posted By milan

"Wonderful Care in Endoscopy unit"

About: Crosshouse Hospital

(as a relative),

My mum regularly attends the endoscopy unit at crosshouse hospital and has always had wonderful care and attention from the staff. Her last attendance last week was no different. Thank you to Lynne in the endoscopy unit and the staff in ward 4B.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 25/04/2016 at 12:33
Published on Care Opinion at 14:01

picture of Eunice Goodwin

Dear Milan,

Thank you so much for your post on Patient Opinion. It is lovely to hear that your Mum's care has been so consistently good. I will pass this to the Endoscopy unit and 4B so they can hear your views. I am sure it will make their day.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k