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Fantastic care & compassion shown

Story from nhs.uk

"Fantastic care & compassion shown"

About: Royal Preston Hospital

I live in Wolverhampton but I am working in Preston.

I had to visit A & E due to have a abcess in my cheek. The dr confirmed that I would need it draining so sent me to ward 3. As I entered the ward the dr knew who I was as they were waiting for me. Nothing was too much trouble for everyone on the ward. The care they showed me was outstanding. I was treated extremely well.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 25/04/2016 at 12:51
Published on Care Opinion at 14:03

Thank you for taking the time to provide your feedback and for telling us of the care you received when you were recently a patient on Ward 3. Please be assured that your kind comments have been shared with staff on the ward.

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