"Let Down Derbyshire Healthcare NHS Foundation Trust"

About: Derbyshire Healthcare NHS Foundation Trust

(as a service user),

Very poor experience that left me far worse off than when I started. I think that the staff have no respect for patients, lack compassion and empathy and can be humiliating towards patients. Do these people know their jobs because considering its supposed to be a specialist Mental Health services they seem to know very little

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Response from Anne Reilly, Complaints Manager, Derbyshire Healthcare NHS Foundation Trust

I am very sorry that you have had a poor experience of our service. We would appreciate the opportunity to look into this for you. Please contact us directly by e-mailing patientexperience@derbyshcft.nhs.uk or you can telephone us on 01332 623751 and we will do our best to help.

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