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Let Down Derbyshire Healthcare NHS Foundation Trust

Posted By Blue Van

"Let Down Derbyshire Healthcare NHS Foundation Trust"

About: Derbyshire Healthcare NHS Foundation Trust

(as a service user),

Very poor experience that left me far worse off than when I started. I think that the staff have no respect for patients, lack compassion and empathy and can be humiliating towards patients. Do these people know their jobs because considering its supposed to be a specialist Mental Health services they seem to know very little

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Responses

Response from Anne Reilly, Complaint/Patient Experience Manager, Derbyshire Healthcare NHS Foundation Trust 7 years ago
Anne Reilly
Complaint/Patient Experience Manager,
Derbyshire Healthcare NHS Foundation Trust

Submitted on 09/05/2016 at 16:29
Published on Care Opinion at 16:31

I am very sorry that you have had a poor experience of our service. We would appreciate the opportunity to look into this for you. Please contact us directly by e-mailing patientexperience@derbyshcft.nhs.uk or you can telephone us on 01332 623751 and we will do our best to help.

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