"Staff I saw were excellent"

About: Queen Margaret Hospital / General Surgery

(as the patient),

I came to see about having my cataracts operated on. The staff I saw were excellent and gave me all the information I needed before seeing the doctor whether I needed a cataract removed. Everyone was very pleasant and reassured me about what I would be experiencing when I came to have my operation.

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Responses

Response from Ruth Robertson, Senior Charge Nurse, Opthalmology, NHS Fife

picture of Ruth Robertson

Dear Lost374,

Thank you for taking the time to comment on your experience at the cataract unit. I am very pleased that you found all the staff to be pleasant and that all the information your received reassured you going forward for your operation. I will pass your kind thoughts onto the staff of the cataract unit. Best wishes for your future operation.

Kind Regards

Ruth Robertson

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