"Excellent experience"

I had an excellent experience at the walk in centre.

I had to wait a long time, but I was warned of that because, as I knew, my case wasn't urgent. I suspect that they prioritise on the basis of urgency, which is why it may be that people who arrive after you are seen before.

I was worried about having to renew the parking. However the person at reception told me that once I had bought a ticket I didn't need to worry about renewing, as those checking the tickets know that people often have to wait a long time. Check though please rather than taking my word for it!

The doctor (can't remember the name) was the best doctor I have ever had I think in 38 years. This doctor was very kind, took time and interest and listened and gave good advice. I wish this was my regular doctor!

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Story from NHS Choices

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Response from Weybridge Walk in Centre

Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are pleased that you had a positive experience. We will pass your comment onto the service and I know the staff will appreciate this feedback.

Thanks again for your feedback.

Carol Dale, Lead for Customer Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful