The staff are brilliant, but let down with the inability to make any contact about relative by phone.
You often have to call double figure times, throughout the day.
I know staff busy, but when you live so far away, and need to enquire about family member, this is horrendous.
Do you not have an admin to deal with this???????
Would have given 5 stars if not for this.
Just please put yourself in our shoes.
Its not the staff as they are run off their feet, please sort it.
"Phones really bad 17 attempts can't get through..."
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
Posted via nhs.uk
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