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My care pathway

Story from nhs.uk

"My care pathway"

About: Musgrove Park Hospital (Taunton)

I had a witnessed focal seizure in Costa coffee foyer at musgrove hospital. The A/E consultant came over and took me to A/E. I was examined and had a CT quite quickly . this disclosed a problem and I was commenced on appropriate medicine.I was admitted to AMU overnight and although the ward was extremely busy I was kept well informed. The next morning I was well looked after by very respectful staff who kept all 6 patients cared for and updated on progress Their care and professionalism was . amazing .

The F1 made sure I had documentation and made a note to contact my GP on the Tuesday after bank holiday so that I was seen at my local hospital .

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Responses

Response from Musgrove Park Hospital 8 years ago
Musgrove Park Hospital

Submitted on 14/04/2016 at 13:28
Published on nhs.uk on 16/04/2016 at 02:31

Dear Anne Roch, Thank you very much indeed for taking the time to write to give praise to the staff who cared for you at Musgrove Park Hospital.

It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff in A&E and AMU. I hope this finds you making a good recovery. With kind regards. Lucille Hoose. PALS & Complaints Lead

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