"ridiculous waiting times"

About: St Mary's Hospital (London)

I visited the Chest&Allergy clinic today. I was seen 30 minutes later than my appointment time and sent for a blood test... with 13 people before me, it took me 1 hour and 15 minutes for my turn to come. This is ridiculous.

Story from NHS Choices

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your experience in the Chest & Allergy Clinic at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the senior service managers and would like the opportunity to discuss your concerns further.

We would encourage you to contact PALS on 0203 312 7777 or email pals@imperial.nhs.uk

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