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Detached Retina

Story from nhs.uk

"Detached Retina"

About: Manchester Royal Eye Hospital

My husband had to attend this hospital for a detached retina. All staff that dealt with my husband were very friendly, patient, informative and professional. It's too early to know the results of the operation, but we were very happy with how we were treat.

The surgeon was very friendly, clear and didn't rush us at all and we could ask any questions without feeling they were too busy to deal with us.

The staff on ward 55 were really friendly. A particular member of staff looked after my husband before and after the operation and another staff member did an excellent job of keeping him as comfortable as possible during the operation. A nurse also let us come to see them the next day to help with his drops as we'd been unable to go home overnight.

The doctor the following day was very informative and friendly and we're both pleased with how this hospital and staff looked after us on this occasion. Thank you

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Responses

Response from Amy McCawley, Patient Experience Team, Manchester University NHS Foundation Trust 8 years ago
Amy McCawley
Patient Experience Team,
Manchester University NHS Foundation Trust

Submitted on 14/04/2016 at 08:46
Published on Care Opinion at 15:44

Thank you for taking the time to post your kind comments on the NHS Choices Website. We were very pleased to hear that you had a positive experience on Ward 55 of the Manchester Royal Eye Hospital, and that your husband was treated efficiently and with care. We were especially pleased to read that our staff were friendly, patient, informative professional and helped to make your husband's visit a better experience. Any feedback which highlights the dedication of our staff is always good to receive. We will ensure that your comments are passed on to the Matron of the Eye Hospital so that your feedback can be shared with the wider team.

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