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Care Opinion

Excellent people

Story from nhs.uk

"Excellent people"

About: Blackpool Victoria Hospital

Recently went for routine bowel exam for polyps etc. You couldn't wish for better treatment and care. The staff are very friendly and efficient. I wouldn't say I would like to go more often but the procedure was done with great care and kept informed all the time. I had a running commentary and video on what was being done;better than the pictures.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 8 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 18/04/2016 at 12:06
Published on Care Opinion at 14:53

picture of Eleanor Walsh

Dear George

Thank you for your feedback following your recent visit to Blackpool Victoria Hospital. I am grateful you have taken the time to share and write about your experience.

It is always fantastic to hear such positive experiences and when staff have demonstrated our own trust values in their everyday practice.

I will share your experience with the teams involved and wish you a continued recovery.

Thank you

Andrew Heath

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