"Thank you for the service"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I just wanted to say thank you to the wonderful ambulance service that helped my husband on Easter Saturday. My husband wasn’t feeling well and fell of the sofa. I called the ambulance service, as I couldn’t get him up. The lady on the ambulance service was excellent, she helped him up and did everything she could, put him in the ambulance and took him to the hospital. Thank you again, for the excellent service.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Long580

Thank you for taking the time to share your story with us.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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