"consultant told me i was fine i wasnt,"

About: Manchester Royal Infirmary

Went to visit after waiting months for the appointment . Never got examined doctor laughed when I told them how ill I felt. Why would a vascular doctor laugh . Came away from the consultation in tears . I then collapsed at home with a massive heart attack . When another hospital examined me they found my heart was back to front . The first consultant didn't even examine me they just shrugged me off . Ive had heart surgery and am now fighting for my life.

Up to now had lots of stents and more needed.

. Disgusting the first doctor laughed I'm not laughing what a disgrace to other consultants who do their job well . I am seeking advice now from a third party.

Story from NHS Choices

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Response from Amy McCawley, Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to write about your experience at The Manchester Heart Centre via the NHS Choices/Patient Opinion website. It is important to us that comments are heard and seen as an opportunity provided to the service to make changes and improvements wherever possible.

I was very sorry to hear of your experience and that you found your consultant was not taking your concerns seriously. It is difficult to respond in full to your concerns without more detail but please be assured that the issues you have detailed have been taken seriously and shared with the Clinical Director of the Manchester Heart Centre. After consideration of this response you may wish to provide us with more detail which will enable us to us carry out a complete investigation. If you would like to do this then please do not hesitate to contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful