"Terrible service!"

About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG

Posted via nhs.uk 8 years ago

Not one person wanted to help me at all! The consultant was extremely rude! Was told my referral would be sent same day I have called 4 times now and no one is getting back to me. Seems like no one is bothered about treating people!

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Queen's Hospital

Submitted on 15/04/2016 at 15:55

Published on nhs.uk on 16/04/2016 at 02:30

Thank you for taking the time to make us aware of your experience, I was very sorry to read the concerns that you have raised. If you would like to discuss your concerns further, you can contact our Patient Advice and Liaison Service, who will be happy to assist you in any way they can to try to resolve your concerns. The PALS team can be contacted on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.
Yours sincerely
Dr Nadeem Moghal
Medical Director

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Terrible service!

"Terrible service!"

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