Visited outpatients 4 yesterday. Encountered rude uncaring staff. Nursing auxiliary there was dreadful. Did not care about patients and had a dreadful manner. I am a nurse and was appalled at their attitude and lack of care. I was made to feel I should be grateful to be seeing the surgeon as I had asked to see them instead of the physio I was down to see. I had complained about the care with this team previously and it was inappropriate I was with them again. The wait time was 1.5 hours. The auxiliary basically said well its a teaching hospital what do you expect when the surgeon has students!
The consultant was rude beyond words and I was in tears. The care was shocking and one man refused to wait and had to leave. This area and the care are appalling
"Long wait times and dreadful staff in outpatients"
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
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