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The care received by my mum

Story from nhs.uk

"The care received by my mum"

About: Burton Hospitals NHS Foundation Trust

I would just like to say a massive thank you for the treatment and care my mum received after being brought in via ambulance with a suspected stroke.

The team were very caring and kind towards my mum and us as a family.

Even though the department was very busy every care was taken to ensure my mum was comfortable.

From the nurse on duty to the student nurse to the porter, well mannered, polite and put use very much at ease.

Well done guys keep up the good work

Daughter of Pat

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Responses

Response from Burton Hospitals NHS Foundation Trust 8 years ago
Burton Hospitals NHS Foundation Trust

Submitted on 08/04/2016 at 15:50
Published on nhs.uk on 09/04/2016 at 02:34

Dear Reviewer

Thank you for your comments regarding you and your mother’s experience at Queens Hospital.

We do hope your mother is progressing well.

Staff are always grateful to receive such positive comments and your feedback is very much appreciated.

Please be assured we will share your comments.

Kind regards

PALS team

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