"Colposcopy department"

About: Burnley General Hospital

I would just like to say that the staff at the colposcopy department are a credit to the hospital.

I arrived very unsure of what was going to happen and what to expect despite being provided by well informed leaflets.

I had to have a LLETZ procedure which was explained thouroughly, I was fully supported by the staff who respected my dignity and also offered to hold my hand and was chatting constantly to me through the procedure.

I would just like to say thank you very much

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Response from Burnley General Hospital

Many thanks for your feedback regarding your experience in the Colposcopy Department at Burnley General Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback and I am really pleased that you were fully supported by the staff during your procedure.

I will ensure your comments are passed onto the team who I am sure will be delighted to receive such lovely comments.

Many thanks again and Best Wishes

Helen Ritchie

Senior Patient Experience Facilitator

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