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Unplanned stay

Story from nhs.uk

"Unplanned stay"

About: Hull Royal Infirmary

I recently had a 7 day stay on ward 4 with a broken back.

The nursing staff worked way beyond my expectations despite often being short staffed. They missed their own meal breaks and worked much longer hours than the 13 hour shifts that they were scheduled for in order to make sure the patients were comfortable and safe.

I cannot express how thankful I am to them, they are all amazing people doing amazing work. Thank you very, very much!

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Responses

Response from Hull Royal Infirmary 8 years ago
Hull Royal Infirmary

Submitted on 08/04/2016 at 14:47
Published on nhs.uk on 09/04/2016 at 02:30

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients.

We will ensure your kind comments are shared with the Neurosurgery team on Ward 4 at Hull Royal Infirmary.

If you would like to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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