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A ad E admission followed by gallbladder surgery

Story from nhs.uk

"A ad E admission followed by gallbladder surgery"

About: Arrowe Park Hospital

I Was admitted to A and E 9.3.16 and given it was the day of the junior doctors strike, the care I received was outstanding.My pain was dealt with within 15 mins of entering the building and the staff gave me anti sickness medication immediately. I couldn't have had better care. I was stabilised and sent to the surgical assessment unit where I was kept overnight. I had such wonderful care from staff nurse and the other nurses.

The net day I saw the consultant who was so lovely and kind. They booked me in for surgery the following week as they wanted to check the inflammation. I had the surgery on 16.3.16 and it was a bit tricker than they thought. I had come in through the seal unit for day cases and again had amazing care.

The consultant and their registrar both came to see me after surgery and were so caring. I was kept in overnight on ward 20 and again had fantastic care. Finally discharged the next day after surgery.

I honestly cannot fault the care I received. You are all a credit to our wonderful NHS!!

Thank you

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 04/04/2016 at 12:39
Published on nhs.uk on 05/04/2016 at 02:30

Thank you very much for your kind comments. We are delighted to learn how staff in different areas and on different occasions were able to look after you so well throughout your care.

We are proud of the care and service provided by our staff.

We have recorded your kind sentiments and passed them to staff in our Emergency Department and Surgery Directorate.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

We wish you well with your recovery!

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