"NHS at it's best"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency

(as the patient),

At around 16. 30 to 19. 00 today April 2nd I was treated for an extremely bad cat bite at RI Edinburgh A & E. I do not unfortunately have the name of the nurse who attended me. I would like to express my profound gratitude for both his professional competence and courteous and considerate manner. The NHS at its best. How it can

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Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian

Dear berwicklaw,

Thank you so much for taking the time to write to us about your recent experiences at the Royal Infirmary of Edinburgh. I am pleased that you described the nurse as having a professional competence and a courteous and considerate manner. I have passed your kind words onto the team and l am sure like me hope that you are well on the road to recovery after your bad cat bite.

Thank you again.

Kind regards


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