"Visit to Resus"

About: Fairfield General Hospital

I was admitted to resus on 31st March, as a nurse myself I know about good standards of care, which I have often received at fairfields A&E department.

I was seen swiftly, however that was where the positivity ended. The ECG leads were covered in someone elses blood. The nurse attending to me hardly spoke to me, ignored my calls of chest pain and never recorded an ECG when we could all see on the monitor my ECG was abnormal (suffering with PVCs). The nurses then sat and discussing "cheesy garlic bread" that they were ordering from the takeaway, ignoring all patients in resus. When I was discharged the nurse removed my cannula, however I was then left covered in blood and given nothing to stop the flow, my mum then had to bandage me up. I was then left to disconnect myself from all monitors while the nurses continued to discuss their takeaway.

Overall, the nursing staff in resus on the night shift 31st-1st April were poor and considering the wonderful experiences I have had in the past at the hospital I was shocked.

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Response from Fairfield General Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

If you require any further assistance then please do not hesitate to contact our Patient Advice and Liaison Service on 0161 604 5897 or alternatively email Pals@pat.nhs.uk.


The Pennine Acute NHS Trust

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