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Care Opinion

Not enough parking spaces

Posted By Kerronna

"Not enough parking spaces"

About: Queen Elizabeth University Hospital Glasgow

(as the patient),

I have attended the Queen Elizabeth Hospital, Glasgow on 4 separate occasions for outpatient appointments for both myself and my daughter. On all occasions I have been in the hospital grounds a minimum of half an hour prior to the appointment time. All 4 times I have had to ring the relevant department to inform them I'm going to be late.

Parking is ridiculous. There are not enough spaces for the size of the hospital, there should be a better system in place.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 05/04/2016 at 10:16
Published on Care Opinion at 16:38

Dear Kerronna

Thank you for taking the time to post about your recent experience on Patient Opinion. I am sorry that on your last 4 visits to the Queen Elizabeth University Hospital it has taken such long time to find a parking space on each occasion. I know this must have been frustrating for you especially as you have said each time you have had to contact each department to let them know you would be late, through no fault of your own.

This is not acceptable and we are aware there are issues with parking at the Queen Elizabeth University Hospital. I will pass on your comments to our colleagues in Facilities.

Best wishes

Lisa

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