Was sent to Westbourne health centre out of hours after being sent to storey Street by 111 and turned away.. My almost 2 year old was seen to within half an hour by a lovely doctor who put both my and my daughter at ease instantly.. The doctor was very friendly towards us both and made the visit calm and fun for my daughter.. Thanks for a lovely experience

Story from NHS Choices

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Response from Westbourne NHS Centre

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the team in the Westbourne Centre.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful