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surgeon cancels operation after waiting 51/2hours

Story from nhs.uk

"surgeon cancels operation after waiting 51/2hours"

About: Rochdale Infirmary

I am 80 year old went attended Rochdale Infirmary at 1130 ready to have her cataract operation, only to sit there all day and the surgeon then decided they didn't want to do anymore operations so my mothers operation and another disabled ladies operation after waiting for 51/2hours!

What gives the surgeon the right to decide they no longer want to carry on finishing operations when especially the elderly are very frightened of attending hospital anyway.

My daughter had to take a day holiday off work to take my to the hospital and will now have to take another day holiday or unpaid leave for me to attend again.

Who is going to pay for this day the NHS wont pay for it.

Totally disgusted with how I have been treated

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Responses

Response from Rochdale Infirmary 8 years ago
Rochdale Infirmary

Submitted on 11/04/2016 at 17:26
Published on nhs.uk on 12/04/2016 at 02:30

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

If you require any further assistance then please do not hesitate to contact our Patient Advice and Liaison Service on 0161 604 5897 or alternatively email Pals@pat.nhs.uk.

Regards

The Pennine Acute NHS Trust

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