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"The Highest Praise To All Staff At This Hospital"

About: Emersons Green NHS Treatment Centre

Last week I had a laparoscopic cholycystectomy performed by a surgeon and a fantastic team.

From the minute I attended the hospital on the morning of my procedure to my departure, I was cared for by an excellent team.

I was booked in promptly by a member of staff on the front desk and supported through my treatment by some very attentive and professional staff.

I am recovering well and believe my excellent progress has been possible due to the care I received.

Every member of staff treated me with respect and compassion and reassured my husband when he arrived to take me home.

I would also like to say that the student nurse on the recovery ward was very attentive and well supported by the ward staff.

I would have no hesitation in recommending this hospital.

Waiting times for surgery are very impressive.

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Responses

Response from Emersons Green NHS Treatment Centre 8 years ago
Emersons Green NHS Treatment Centre
Submitted on 23/03/2016 at 15:36
Published on nhs.uk on 24/03/2016 at 01:30


Thank you so much for taking the time to leave your comments. We are really pleased you had such a positive patient experience and it will be a pleasure to share your praise with all the staff involved in your care. We are very grateful to you for taking the time to share your comments.

Best wishes

Emersons Green NHS Treatment Centre

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