"Experience of the new blood unit"

About: Hospital Of St Cross (Rugby)

Although awkward and confusing to find the whole experience while in was amazing. The reception staff were lovely and kind, cheerful even though it was busy. The upto date system seemed to run very smoothly and efficiently. Staff were very welcoming and I was seen to very quickly, although it is only short time to be in the bloods unit the staff I was with taken a vested interest in me!

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Response from Hospital Of St Cross

Thank you for providing feedback on your recent experience at Hospital of St Cross, Rugby.

I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is fantastic that you felt you met welcoming staff and that the service was ran efficiently.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful