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Small day operation

Story from nhs.uk

"Small day operation"

About: Queen Victoria Hospital (East Grinstead)

I visited this hospital to have a cyst on my face removed & I was happy with all parts of the whole treatment. From the moment we arrived at reception every part of the hospital just felt clean & caring. The staff were all very helpful with a great sense of humour which helped me to relax. Everything was spotless & tidy & nothing too much trouble for anyone. Would definitely recommend to anyone who has to attend. Well done.

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Responses

Response from Queen Victoria Hospital (East Grinstead) 8 years ago
Queen Victoria Hospital (East Grinstead)

Submitted on 29/03/2016 at 15:17
Published on nhs.uk on 30/03/2016 at 02:30

Dear Colin

Thank you for posting your comment. It is very encouraging to learn that you have had such a positive experience of our services and that staff have been as helpful and caring as we would expect.

Your comments have been shared with day surgery team (clinical & nursing staff) and the hotel services team (domestic staff), who will make sure that their teams are informed.

Once again thank you for taking the time to share your experience and we wish you all the very best with your recovery.

Kind regards,

Nicolle Ferguson, Patient Experience Manager

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