This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Knee Replacement

Story from nhs.uk

"Knee Replacement"

About: Barlborough NHS Treatment Centre

I had my left knee replaced at Barlborough Clinic ten days ago, it was my first time in a hospital and I am 79 years old, nervous and not knowing what to expect - (My choice of not knowing, I just did not want anyone to go into any detail!).

Barlborough was the choice of my Wife five or six years ago for the same procedure.

I cannot in any way fault anything about Barlborough the clinic itself, all the staff from receptionists to surgeons I found were 100% perfect.

I would suggest and recommend that

Barlborough should be used as the best example of the NHS.

Quite a large number of hospitals, all departments, fail the patients in some way and if only the managements of NHS treatment centres could take a leaf from The Barlborough Book then they could also be able to give 5 star treatment, if they came part way it would be a general improvement.

Well done Barlborough, keep up your standards and let others learn from you.

Best Wishes,

Tony A.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barlborough NHS Treatment Centre 8 years ago
Barlborough NHS Treatment Centre

Submitted on 21/03/2016 at 12:34
Published on nhs.uk on 22/03/2016 at 01:34

Dear Tony, Thank you so much for taking the time to post your comments on the NHS Choices website.

We are all very proud of the service we provide to our patients and constantly work towards maintaining and improving it.

It's nice to know all our hard work pays off.

Please be assured your lovely feedback will be shared with the whole team and we hope you will share it with your friends.

We would all like to wish you a speedy recovery and hope you continue to enjoy good health and mobility for a long time to come.

With kind regards, Mandy J Miller - PA to Steve Booker, Hospital Director and Marco La Malfa, Medical Director.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k