Terrible service - i have spent at least 3 hours today being held in a queue. I am currently # 1 in the queue (3rd time I've called today, and currently on hold for 50 mins), which implies 1 of 2 things, 1) staff are spending a very long time dealing with one person's problem, or 2) they are short staffed and someone has taken a very long break.
The service is appalling - staff for antenatal clinics are rude and unhelpful. This alone is making me consider my choice of hospital. Really disappointed and incredibly frustrated.
"1 hr waiting time to book antenatal..."
About: Queen Charlotte's Hospital Queen Charlotte's Hospital London W12 0HS
Posted via nhs.uk
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