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Excellent care

Story from nhs.uk

"Excellent care"

About: Trafford General Hospital

I've just had my second operation at Trafford General for nasal polyp removal and sinus surgery, the previous being 4 years ago also at Trafford, on both occasions the care has been excellent. All staff were friendly and helpful and kept me well informed with what was going on. Outpatient visits also very good.

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Responses

Response from Amy McCawley, Patient Experience Team, Manchester University NHS Foundation Trust 8 years ago
Amy McCawley
Patient Experience Team,
Manchester University NHS Foundation Trust

Submitted on 23/03/2016 at 08:48
Published on Care Opinion at 10:36

Thank you for taking the time to post your kind comments about your experience at Trafford General Hospital. We were very pleased to read that you were treated with care during your visits to the ENT department. Good communication is paramount and we were very pleased that you felt well informed during your time with us.

It is always good to receive positive feedback which reflects the hard work and dedication of our staff. We will pass your feedback on to the Head of Department so that it can be shared with the team.

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