"Put at ease ??"

About: Fairfield General Hospital

Today I went for my appointment with ENT I was seen by a Registrar a very professional and polite caring person who put my mind at ease after panicking all night about the camera procedure I was about to have. No one wants to be at the hospital unless you absolutely need to be there making it enormously stressful, however my whole experience from checking in with the most polite member of staff to seeing the lovely Registrar and the helpful nurse who took my mind off things whilst having the procedure was totally stress free because of the caring professional staff looking after me. I will be returning in June for a follow up appointment only this time I will not be awake all night panicking as I know the staff there will look after me. Thanks to all in the ENT dept especially the Registrar.

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Response from Fairfield General Hospital

Thank you for taking the time to leave your comments we strive to achieve a high standard of care for all patients in line with Trust Values. We will pass your comments onto the Department/ward.

Grateful Thanks

The Pennine Acute NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful