" I couldn't fault the care"

About: Penrith Hospital

(as the patient),

Having had a fall I was taken to Penrith Hospital. I couldn't fault the care I received . I liked my time there and they were very kind to me.

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Response from Agnes Bell, Matron, Penrith Hospital and Ruth Lancaster James Hospital (Alston), NHS Cumbria

Thank you for your kind comments regarding the care you received at Penrith hospital.

It is so important to all members of the team to know how patients view our service, and this enables us to reflect on how we can always work on improving this service for patients, relatives and carers.

We really appreciate that you have taken the time to write to us, and I have forwarded your comments onto the General Manager who will share this with staff.

Once again, thank you.

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