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Urgent Care Centre

Story from nhs.uk

"Urgent Care Centre"

About: North Tyneside General Hospital

Attended this dept. 26 Feb. with asthma attack brought on by chest infection.

My second visit to this dept. in two months with similar condition.

On both occasions have found staff (doctor, nurses, clerical) extremely helpful and responsive.

This time I was apparently turning blue when I arrived and received immediate treatment.

Thank you so much to all staff and very best wishes.

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Responses

Response from North Tyneside General Hospital 8 years ago
North Tyneside General Hospital

Submitted on 16/03/2016 at 11:26
Published on nhs.uk on 17/03/2016 at 01:31

Dear Dorothy,

Sorry to hear about your recent hospital visits, must have been very frightening for you – I am thrilled to hear our staff were able to act promptly and provide you with appropriate care and treatment. I will ensure your feedback reaches the staff involved in your care, they will be pleased to receive your positive comments.

I hope you’re feeling a lot better now.

All the best,

Annie

Annie Laverty - Director of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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