"95 year old with a broken leg"

A 95 year old with a broken leg. waited 36Hrs before being operated upon. Upon visiting ( a round trip of some 200+ miles) I must say I was not too impressed, as she was somewhat confused as to her where abouts, I asked the ward sister about

Mums situation, only to be told " she is not my patient" and after I asked should there not be a chart or some record of

treatment, and food/drink intake etc. I was then told "her nurse is on a break"

Maybe my impression is wrong, but I did not get the impression the care being demonstrated, was not what I would have expected. I do appreciate the workload is very great but considering the great age of the lady, then a little more compassion would not go amiss, Please take a little time to ensure the older ones among us have paid their dues, and

should be given the dignity they surely deserve.