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"My first experience of the Ophthalmology..."

About: University Hospital Aintree

I have been treated for age-related macular degeneration for four and a half years at a hospital in the Midlands and was satisfied with my care.

Having recently moved to Liverpool, I had my first referral to the Ophthalmology Department yesterday and couldn't quite believe how much better my treatment was there.

In the morning I was seen by five different specialists, including the consultant, and moved seamlessly from one to another without any delays.

Then in the afternoon I was given my injection.

In the past I have had to wait up to 8 weeks between consultation and injection.

I found the whole process efficient and well organised as well as the friendly, reassuring approach from all the staff I had contact with.

I feel very fortunate to be in their care from now on.

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Responses

Response from University Hospital Aintree 8 years ago
University Hospital Aintree
Submitted on 10/03/2016 at 12:01
Published on nhs.uk on 11/03/2016 at 01:30


Hi Val,

Thank you for taking the time to leave a review. We're glad to hear you had a good experience with our Ophthalmology Department, it's always great to hear that we're getting it right for our patients, and to get such good feedback.

Thank you!

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