"A and E disappointing"

About: Barnsley Hospital

First time I went to A and E I got seen straight away that was Jan 2nd diagnosed with pancreatitis and was in hospital for 5 days turns out I have gallstones. Second time referred by GP with extreme pain to A and E and then sent to ward no stress,

Yesterday oh my word !! It was busy myself and my son waited patiently after an hour a nurse showed us to a room as I felt faint, went through my symptoms I explained about my gallbladder etc. Didn't see a doctor however another nurse came and put a canular in then went came back gave me morphine for the pain and a paracetamol drip. No doctor came!

Three hours later a doctor turned up and said computers were down and they had no notes, and didn't know why I had been admitted and why or who had decided to give me the morphine. Basically the doctor's attitude was well there are no beds, you won't get your op any quicker and the surgical team think it's period pain as you came in roughly the same time last month. Just because I'm a woman doesn't mean it's always down to women's problems if the doctor had bothered to listen I've not been out of pain since the pancreatitis in January. The doctor tried to say it was Endometriosis but I had a lapascopy last March which said it had all gone. In the end the doctor discharged me. Not happy being labelled as a woman's issue!!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Barnsley Hospital


Thank you for taking the time to leave feedback, we are sorry to hear about your experience in our A&E Department. If you would like to discuss this further with someone please contact our PALS Team on 01226 432330 or email barnsleypals@nhs.net.

We will pass on your feedback to the relevant team so we can learn from your experience.

Kind regards

Barnsley Hospital

  • {{helpful}} of {{total()}} people think this response is helpful