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"Terrible Service"

About: Scunthorpe General Hospital

I first visited the hospital in October 2015 and was advised i'd need an ultrasound scan

This was carried out in October a cyst was found on the ultrasound and I was advised a second scan would be necessary.

I received no further correspondance in reagrds to the ultrasound.

I visited in January 2016 and was advised another appointment would be made to return in 3months time (being now!) and that an ultraousnd would be made as to which (again) i've received no correspondance i have called the department a total of seven times and still have received nothing i was ssent away from my appointment with no form of care and then being ingorned !

I would advise anyone whole heartedly to go elsewhere needing similar treatment

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Responses

Response from Scunthorpe General Hospital 7 years ago
Scunthorpe General Hospital
Submitted on 12/05/2016 at 12:12
Published on nhs.uk on 13/05/2016 at 02:31


Hello, thank you for your comments, I'm sorry to hear about your experience. Please can I suggest that if this is still an issue to contact our patient advice and liaison team on 01724 290132 or by email on nlg-tr.pals@nhs.net

Kind regards,

Sarah Mainprize

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