"21st century"

Spent an arduous day and much of the night in A&E today with a close friend (question-why is there no ‘A&E dept in your dept options later in this review process?). The staff struggled with a heavy workload, were poorly-coordinated with one another and failed to keep us informed of progress, updates or even to provide basic medication which was desperately needed. This caused me frustration and the patient extreme anxiety. Most surprising was that when I ventured out to get food (after sitting in the dept for 5 hours) neither of the main eating areas could provide a single vegan option, and nor did any of the three caterers I approached even seem to understand what vegan food was. Veganism is popular and proven to be healthier than meat-based options, and far more ethical, and for a health institution to fail to offer anything is simply not good enough.