I had the need to call the 111 service as my son was poorly, they booked me an appointment at St Cross to see a doctor/nurse, on arrival the reception staff already knew i was on my way and i was seen to straight away no waiting.
The nurse that we seen was fantastic, they spoke to my son who is 4 and asked him what was wrong, they made my child feel comfortable and made it a fun experience not a scary one, i am really happy with the service that we recieved, my son talked about the nurse all the way home, all good.
Very satisfied with the service i recieved my son will now have good thoughts about hospitals and not the ones he had before he went, he was expecting lots of blood his words.
"Visit to the A@E department"
About: Hospital Of St Cross (Rugby) Hospital Of St Cross (Rugby) Rugby CV22 5PX
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Hospital Of St Cross