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Very impressed with my treatment at Russells...

Story from nhs.uk

"Very impressed with my treatment at Russells..."

About: Russells Hall Hospital

I came to the Day Surgery unit on 17 February for an operation on my sinuses. Everything was explained to me by the anaesthetist and doctor before I went into theatre. After my operation the nurse who took care of me was very kind and caring and phoned my partner to let him know the time that I would be discharged. I was taken to the discharge lounge where the sister removed my cannula and checked that I knew what to do when I went home. I have to say that the staff were very professional and I cannot fault the care that I received. I would like to say a big thank you to the doctory and their team and the staff on Day Surgery.

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Responses

Response from Russells Hall Hospital 8 years ago
Russells Hall Hospital

Submitted on 16/03/2016 at 17:13
Published on nhs.uk on 17/03/2016 at 01:31

Thank you for submitting positive feedback about your experience of Russells Hall Hospital. Communicating with our patients and keeping them fully involved and informed in their care and treatment is vital and we are pleased that this was your experience on our Day Surgery Unit. It is wonderful to hear that you were so impressed with the care and treatment you received from our staff during your visit. We have passed your kind comments onto the team and would like to wish you all the best for the future.

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