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Care Opinion

Very impressed

Story from nhs.uk

"Very impressed"

I'm a hearing aid wearer and prone to ear infections and although living in Sunderland work in Seaham. Contacted the Centre to check if OK to be checked out and told this was no problem.

Arrived at 8.30am and welcomed by helpful reception staff who explained procedure.

In 15 mins called to see practitioner who was very pleasant and quickly sorted the issue and prescribed medication.

Quick visit to the pharmacy and all done.

On my way out the receptionist checked I had everything sorted.

Total time in the Centre less than 30 minutes for registering/examination/treatment all in a very pleasant and efficient manner.

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Responses

Response from Seaham Primary Care Centre 8 years ago
Seaham Primary Care Centre

Submitted on 03/03/2016 at 09:28
Published on nhs.uk on 04/03/2016 at 01:37

Thank you for providing feedback on your recent experience of Seahm Primary Care Centre.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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